When a CPE device appears in the unknown device list in Versa Director Inventory during Zero Touch Provisioning (ZTP), it typically indicates a discrepancy in device identification details. Specifically,the device workflow configuration not having the correct serial number of the CPE defined (Answer C)can lead to this issue. The workflow configuration must accurately include the serial number so that Versa Director can recognize and authenticate the device as part of the organization’s network infrastructure. If the serial number in the workflow configuration does not match the serial number of the actual device, the Director will not be able to properly identify and classify the device, thus placing it in the unknown device list.
References:Versa’s official documentation on ZTP outlines the importance of accurate device identifiers in the workflow configuration to ensure successful device onboarding and recognition by the Versa Director.
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