TheClient Team Project Manageris responsible formanaging internal client-side processes and handling escalationsduring the implementation lifecycle. This role acts as the client’s primary liaison with the Implementation Team and ensures that internal dependencies and commitments are met.
Responsibilities include:
Coordinating Subject Matter Experts (SMEs) and business stakeholders
Communicating internal timelines and availability
Facilitating approval processes for documents and deliverables
Escalating and resolving client-side roadblocks
Ensuring that the client team is aligned with project expectations
Their involvement ensures that the implementation proceeds without delays caused by unavailability, access issues, or lack of communication from the client side.
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