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The Beryl Institute Certified Patient Experience Professional CPXP Question # 2 Topic 1 Discussion

The Beryl Institute Certified Patient Experience Professional CPXP Question # 2 Topic 1 Discussion

CPXP Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

The patient and family advisory council (PFAC) of a large healthcare institution is asked to give input on the design of a new ICU. Using experience-based co-design, it would be best for the PFAC to focus its energies on which component FIRST?


A.

Aesthetics of experience, focusing on usability


B.

Engineering, focusing on reliability and safety


C.

Performance, focusing on functionality


D.

Structure, focusing on building construction


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