This question addresses the process for resolving uncertainty about the applicability of a CSCF control to a specific component.

Step 1: Understand the CSCF Documentation Structure

TheSwift Customer Security Controls Framework (CSCF) v2024provides detailed guidance on control applicability, including sections like the Introduction and appendices, as well as support mechanisms for users.

Step 2: Evaluate Each Option

A. Call your Swift contactWhile contacting a Swift representative might be helpful, it is not the first recommended step inthe CSCF documentation. The framework prioritizes self-service through documentation and support channels like swift.com before direct contact.Conclusion: This is not a primary step.

B. Check appendix F of the CSCFAppendix F of theCSCF v2024provides detailed guidance on control applicability, including scenarios, architecture types, and component mappings. It is a key resource for clarifying whether a control applies to a specific component.Conclusion: This is correct.

C. Check carefully the Introduction section of the CSCFThe Introduction section of theCSCF v2024outlines the scope, objectives, and applicability of controls, including definitions of in-scope components and architecture types. It’s a critical starting point for understanding control applicability.Conclusion: This is correct.

D. Open a case with Swift support via the case manager on swift.com if further information or solution cannot be found in the documentationIf the CSCF documentation (e.g., Introduction, Appendix F) does not resolve the uncertainty, theSwift CSP FAQandSwift Support Guidelinesrecommend opening a case via the swift.com case manager. This ensures users can get official clarification from Swift support.Conclusion: This is correct.

Step 3: Conclusion and Verification

The verified steps areB, C, and D, as they align with the recommended process in theCSCF v2024for resolving uncertainty about control applicability: first consult the documentation (Introduction and Appendix F), then escalate to Swift support if needed.

References

Swift Customer Security Controls Framework (CSCF) v2024, Introduction Section and Appendix F.

Swift CSP FAQ, Section: Resolving Control Applicability.

Swift Support Guidelines, Section: Case Manager Usage.