✔Formattersin ServiceNow allow administrators toadd additional informationto a form that is not part of a table's field structure.

Common Formatters in ServiceNow:

Activity Formatter– Displays updates like comments, work notes, and system-generated logs.

Process Flow Formatter– Shows the workflow stages of a record (e.g., Change Request approval process).

Timeline Formatter– Displays a chronological view of activities related to the record.

Option A (Duplicating a form view)is incorrect because duplicating a form view only creates a newlayout for different users, but does not add additional information.

Option C (Modifying the layout to two columns)is incorrect because changing the layout does not addnew elements, just arranges existing fields differently.

Option D (Dragging fields from the form elements panel)is incorrect because fields already exist in the table, whereas formatters provideextra contextual data.

????Reference:ServiceNow Form Design & Formatters Documentation