InServiceNow, afilter conditionis used to definesearch criteriafor records in a table. A filter consists ofthree primary components:
Field→ The database field to be evaluated (e.g.,priority,state,assigned_to).
Operator→ Specifies how the field should be compared to a value (e.g.,is,contains,greater than).
Value→ The expected data in the field (e.g.,High,Resolved,John Doe).
Filter Condition:PriorityisHigh
Field:Priority
Operator:is
Value:High
Another Example:Stateis notResolved
Field:State
Operator:is not
Value:Resolved
Example of a Filter Condition:Why Option A is Correct?Field, Operator, and Valueare the correct components used to create a filter condition.
Why Other Options Are Incorrect?B. Condition, Operator, and Value→ Incorrect because"Condition"is a result of aField + Operator + Value, not a separate component.
C. Field, Condition, and Value→ Incorrect because"Condition"is not a direct component.
D. Variable, Field, and Value→ Incorrect becausevariablesare used in forms, not in filter conditions.
ServiceNow Docs – Creating and Applying Filtershttps://docs.servicenow.com
ServiceNow Learning – Query Builder and Conditions
ServiceNow Best Practices – Using Filters in Lists and Reports
References from Certified System Administrator (CSA) Documentation:
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