To customize thebanner image, text, and colorsof your instance in ServiceNow, you use theSystem Properties > Brandingmodule. This module allows administrators to control variousUIaspects, including thebrandingof the system.
Banner Image: Change the header image seen across the UI.
Text: Customize the text displayed in the header or other branding areas.
Colors: Modify the colors of various UI elements to match your company's branding.
Key Customizations Available in Branding:This is typically applied to bothUI16 (desktop)andUI11 (classic)interfaces, ensuring a consistent experience across the instance.
A. Homepage Admin > Pages > Branding– This is used forhomepagesrather than global instance branding.
C. System Properties > Basic Configuration UI16– This section allows configuration of theUI layout and elementsbut does not specifically manage branding elements like banner image and colors.
E. Service Portal > Portals > Branding– This is specific toService Portal branding, not for global instance customization.
ServiceNow Branding Configuration
ServiceNow CSA Training Module:"System Properties and Branding"
Why Other Answers Are Incorrect:References from Certified System Administrator (CSA) Official Documentation:
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