Scripts that run in thebrowser (client-side)help controlUI behavior, form validation, and field interactionsin real-time without needing a server request.
Types of Client-Side Scripts in ServiceNow:Client Scripts
Run directly in the user ' s browser.
Used for form validation, auto-populating fields, or UI interactions.
Example:
javascript
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functiononLoad() {
g_form.setValue( ' priority ' , ' 2 ' );
}
UI Policies
Controlfield visibility, mandatory status, and read-only statedynamically.
Example: Ifcategory = Hardware, makeSerial Number field mandatory.
B. Access Control Scripts →Incorrect
Access Control Lists (ACLs)runserver-side, not in the browser.
C. Script Includes →Incorrect
Script Includesrunserver-sideand are used for reusable functions and API logic.
D. Business Rules →Incorrect
Business Rulesalso run on theserver, not in the browser.
Why Other Options Are Incorrect?
Client Scripts Overview
UI Policies in ServiceNow
Official ServiceNow Documentation Reference:
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