On theReports pagein ServiceNow, different sections allow users to seewhich reports are visibleto various audiences.
Why These Options Are Correct?C. My reports
Displaysreports created by the logged-in user.
These reports areprivateunless explicitly shared.
E. Dashboards
Dashboardsconsolidate multiple reports andmake them visible to specific audiences.
Users canshare dashboardswith groups or individuals.
F. Global
Global reportsare available toall users with reporting access.
These reports arenot restrictedto a specific user or group.
I. All
The"All" sectionlistsevery report the user has access to, including:
Personal reports
Shared reports
Global reports
Reports from dashboards
Why the Other Options Are Incorrect?A. Group
There isno "Group" sectionin the Reports page.
However, reports can beshared with groups, but there is no direct"Group" view.
B. Department
Departments do not determine report visibilityin the Reports page.
Report access is controlled byroles, users, and groups, not departments.
D. Team
Teams are not a standard report visibility categoryin ServiceNow.
Reports are shared atuser, role, and global levels, not by "Team."
G. Admin
There isno "Admin" sectionin the Reports page.
However,Admins can access all reportsvia the"All" section.
H. Analytics
Analytics is a separate modulein ServiceNow, primarily used forPerformance Analytics (PA)anddashboards.
It is not a standardreport visibility section.
J. Company
There isno "Company" sectionin the Reports page.
Reports can beshared at a global level, but not specifically by "Company."
ServiceNow Reports - Managing Visibility and Access
ServiceNow Reporting Guide - Sections of the Reports Page
ServiceNow Dashboards and Report Sharing Best Practices
References to Official Certified System Administrator (CSA) Documentation:
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