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ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Question # 31 Topic 4 Discussion

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ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Question # 31 Topic 4 Discussion

CIS-SM Exam Topic 4 Question 31 Discussion:
Question #: 31
Topic #: 4

When resolving duplicate CIs, ServiceNow suggests a Master CI which includes which of the following criteria?
A.

Newest created CI and CI with most relationships

B.

Oldest created CI and CI with most relationships

C.

Oldest created CI and CI with least related items

D.

Newest created CI and CI with least related items

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Actual exam question for ServiceNow CIS-SM exam by Lyric72015 at Aug 20, 2025, 2:13:50 AM

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