ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Question # 1 Topic 1 Discussion

ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Question # 1 Topic 1 Discussion

CIS-SM Exam Topic 1 Question 1 Discussion:
Question #: 1
Topic #: 1

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)


A.

Quickly identifies any recent incidents that occurred on components of the impacted service.


B.

Narrows down possible affected components when a service is impacted.


C.

Helps reduce the number of unplanned changes in a customer environment.


D.

Helps pinpoint code errors after a faulty application is identified.


E.

Quickly identifies any recent changes performed on components of the impacted service.


Get Premium CIS-SM Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.