ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 44 Topic 5 Discussion
CIS-ITSM Exam Topic 5 Question 44 Discussion:
Question #: 44
Topic #: 5
Your customer wants to use the Normal change model, but wants to add another level of approval for changes relating to the Service, SAP Enterprise Services.
What should you do to satisfy this requirement?
A.
Add a new Policy Input to the Normal Change Approval Policy
B.
Add a new Decision to the Normal Change Approval Policy
Chosen Answer:
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