ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 29 Topic 3 Discussion

ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 29 Topic 3 Discussion

CIS-ITSM Exam Topic 3 Question 29 Discussion:
Question #: 29
Topic #: 3

The current status of a problem record is tracked in the State field. Each state has a label, value and constant. This example is for Fix in Progress state:

Your customer wants to add a prerequisite for moving out of the Fix in Progress state. When you update the script include which value is better to use in the script?


A.

104


B.

"Fix in Progress"


C.

ProblemState.STATES.FIX_IN_PROGRESS


D.

104.ProblemState.STATES.FIX_IN_PROGRESS


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