ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 10 Topic 2 Discussion

ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 10 Topic 2 Discussion

CIS-ITSM Exam Topic 2 Question 10 Discussion:
Question #: 10
Topic #: 2

The Major Incident Management (MIM) application is linked to the Incident management process, but the records have an additional set of States. What are these MI States?


A.

Proposed, Accepted, Rejected, Cancelled


B.

Proposed, Accepted, Rejected, Reopened


C.

Proposed, Received, eCAB Convened, Closed


D.

New, Work in progress, Escalated, Communicated


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