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ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 10 Topic 2 Discussion

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ServiceNow Certified Implementation Specialist - IT Service Management CIS-ITSM Question # 10 Topic 2 Discussion

CIS-ITSM Exam Topic 2 Question 10 Discussion:
Question #: 10
Topic #: 2

The Major Incident Management (MIM) application is linked to the Incident management process, but the records have an additional set of States. What are these MI States?
A.

Proposed, Accepted, Rejected, Cancelled

B.

Proposed, Accepted, Rejected, Reopened

C.

Proposed, Received, eCAB Convened, Closed

D.

New, Work in progress, Escalated, Communicated

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Actual exam question for ServiceNow CIS-ITSM exam by Echo96473 at Aug 3, 2025, 8:14:40 AM

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