ServiceNow Certified Implementation Specialist - Event Management Exam CIS-EM Question # 23 Topic 3 Discussion

ServiceNow Certified Implementation Specialist - Event Management Exam CIS-EM Question # 23 Topic 3 Discussion

CIS-EM Exam Topic 3 Question 23 Discussion:
Question #: 23
Topic #: 3

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.

What is the most likely cause of this issue?


A.

The support agent does not have the evt_mgmt_user role.


B.

The support agent only has the evt_mgmt_admin role.


C.

The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.


D.

The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.


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