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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 76 Topic 8 Discussion

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 76 Topic 8 Discussion

CIS-CSM Exam Topic 8 Question 76 Discussion:
Question #: 76
Topic #: 8

What determines how an escalation request is processed?
A.

Escalation Rule

B.

Escalation Template

C.

Escalation Severity

D.

Escalation Justification

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Actual exam question for ServiceNow CIS-CSM exam by Zephyr7507 at Aug 3, 2025, 12:00:00 AM

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