ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 59 Topic 6 Discussion

ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 59 Topic 6 Discussion

CIS-CSM Exam Topic 6 Question 59 Discussion:
Question #: 59
Topic #: 6

Which services does a Customer (sn_customerservice.customer) have access to? (Choose two.)


A.

Can research questions issues, or problems, and create view and edit cases for only their own accounts


B.

Can assign the roles to other contacts in the same account


C.

Can view assets belonging to their account


D.

Can edit information or roles for existing contacts


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