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CIS-CSM Exam Topic 6 Question 58 Discussion
ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 58 Topic 6 Discussion
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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 58 Topic 6 Discussion
CIS-CSM Exam Topic 6 Question 58 Discussion:
Question #:
58
Topic #:
6
Entitlements specify the level of service provided to customers.
A.
False
B.
True
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Answer
Correct Answer:
B
Options Selected by Other Users:
Option A:
(0 votes)
0%
Option B:
(91 votes)
100%
Explanation
[Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/c_ContractsAndEntitlements.html, ]
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