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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 20 Topic 3 Discussion

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 20 Topic 3 Discussion

CIS-CSM Exam Topic 3 Question 20 Discussion:
Question #: 20
Topic #: 3

Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?

(Choose two.)
A.

Imported external articles appear as attachments in ServiceNow

B.

Only applications that allow WebDAV connections can be integrated

C.

The imported article will have the same category it had in the source knowledge base

D.

SharePoint blocks this integration

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Actual exam question for ServiceNow CIS-CSM exam by Hale10844 at Aug 3, 2025, 12:00:00 AM

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