ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 18 Topic 2 Discussion

ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 18 Topic 2 Discussion

CIS-CSM Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer’s Twitter profile details?


A.

Account


B.

Not supported


C.

Consumer


D.

Social Profile


E.

Personnel File


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