In ServiceNow, UI Actions are elements such as buttons, links, and context menu items that allow users to perform actions on records or lists. The three valid UI Action types are:
1. List Banner Button (Option A)
Description: A button that appears in the list view header, allowing users to trigger an action affecting multiple records at once.
Example: A " Bulk Approve " button that processes selected records.
2. Form Button (Option B)
Description: A button that appears on a form, allowing users to trigger actions related to the current record.
Example: A " Submit for Approval " button on an incident form.
3. Record Navigation Button (Option D)
Description: A button that helps users navigate between related records.
Example: A " Go to Parent Record " button that redirects users to a linked record.
Incorrect Options:
Form Choice (Option C):
Not a UI Action type. Choices are typically used in choice fields (dropdowns) rather than UI actions.
List Choice (Option E):
Not a valid UI Action type. Similar to " Form Choice, " it pertains to field options rather than UI elements.
Workflow Action (Option F):
Workflows are process automation tools, not UI Actions. They are not directly related to buttons or links that users interact with.
[Reference:For more details, see the official ServiceNow documentation on UI Actions., , , , , , , , ]
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