= Making quality everyone’s responsibility is critical to successfully implementing quality in a Lean-Agile environment. This means that all the people involved in creating and delivering value to the customer, from business functions to software applications, share the same quality standards and practices. Quality is not something that can be delegated or outsourced to a separate team or department. It is embedded in the culture, mindset, and behavior of every individual and team. Making quality everyone’s responsibility enables faster feedback, continuous improvement, and higher customer satisfaction12. References: = 1: Built-In Quality - Scaled Agile Framework2; 2: How to Implement Quality in a Lean-Agile Environment Successfully1