What did the order processing agent Rafael find out with his root cause analysis? Note: There are 2 answers to this question.
A large number of sales order items recently created require urgent next-day delivery.
Janet, the process manager, had recently been checking the "Sales Documents with Credit Block KPI".
Payments for sales items have been received from customer AB Logistics Ltd. in SAP S/4HANA Cloud, but they have not yet been cleared.
All sales order items with a credit block had been sold to the same customer.
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