Quality assurance (QA) and testing of WalkMe content focus on ensuring that the content functions correctly, displays appropriately, and enhances the user experience without causing disruptions. The key aspects to check include:

Content appears as expected(B): Verify that WalkMe content (e.g., SmartTips, ShoutOuts) displays with the correct text, styling, and positioning as designed in the Editor.

Balloons are not blocking important site elements(C): Ensure that WalkMe balloons (e.g., Smart Walk-Thru steps or SmartTips) do not obscure critical UI elements, such as buttons or forms, to maintain usability.

Smart Walk-Thru triggers work as expected(D): Confirm that triggers (e.g., clicks, page loads) initiate Smart Walk-Thru steps correctly, ensuring smooth guidance.

The other options are incorrect:

Page load time under ten seconds(A) is a website performance metric, not a WalkMe QA responsibility.

Website’s background color matching corporate branding(E) is outside WalkMe’s scope, as it pertains to the website’s design.

Extract from Official WalkMe Documentation:

According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.4: Quality Assurance):

“During QA, verify that content displays correctly, balloons do not block critical UI elements, and Smart Walk-Thru triggers function as intended. These checks ensure a seamless user experience.”

The courseGetting Started with Building WalkMe Solutionsstates:

“QA involves confirming that WalkMe content appears as designed, does not obstruct important page elements, and that triggers for Smart Walk-Thrus execute reliably.”

Options B, C, and D are the correct aspects to focus on during QA.