Step by Step Explanation with exact Extract from SAP SuccessFactors Learning documents:
Understanding External Webinar History:
Adding a history record for an employee’s participation in an external webinar requires tools that update the learner’s history in SAP SuccessFactors Learning.
Edit Learning History Tool (B):
The Edit Learning History tool allows administrators to manually add or modify learning records, including external events like webinars.
Extract from SAP SuccessFactors Learning Documentation (SAP Help Portal, Admin Guide, Learning History Management):
"The Edit Learning History tool enables administrators to add, edit, or delete learning history records for users, including external events such as webinars. Navigate to Users > Tools > Edit Learning History to add a record."
Create External Learning Request Tool (D):
The Create External Learning Request tool allows administrators to record external learning activities, which are then reflected in the learner’s history upon approval.
Extract from SAP SuccessFactors Learning Documentation (SAP Help Portal, Admin Guide, External Learning Management):
"The Create External Learning Request tool is used to record external learning activities, such as webinars, by submitting a request that, once approved, adds a record to the user’s learning history. Access this tool via Users > Tools > Create External Learning Request."
Why Other Options are Incorrect:
Option A (Manage Assignments tool):This tool assigns learning content, not records history.
"The Manage Assignments tool is used to assign items or curricula, not to update learning history" (SAP SuccessFactors Learning Admin Guide).
"The Add Learning History for Multiple Courses tool is designed for bulk updates of internal course completions, not external events" (SAP SuccessFactors Learning Admin Guide).
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