Skipping the detailed CIA (Explore/Realize phases) in SAP OCM has significant consequences. Option C is correct because underestimating impacts (e.g., process changes, user resistance) leads to inadequate preparation, risking adoption failure. Option D is correct as missing detailed insights (e.g., specific process or role changes) hampers transition planning, leaving gaps in training or communication.
Option A is incorrect—team motivation isn’t directly tied to CIA; it’s more about leadership and recognition. Option B is incorrect; the change story relies on high-level insights, not detailed CIA, though it might be refined later. SAP OCM stresses detailed CIA for precise transition management.
“Omitting detailed CIA risks underestimating impacts and missing critical transition planning data, jeopardizing project success” (SAP Activate, OCM Workstream, CIA Importance).
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