When importing data into the SAP Customer Data Platform, it’s crucial to ensure that the original timestamp of the customer event activity is mapped in the event metadata. This allows for the correct application of logic and maintains an accurate current image of the customer. Additionally, to prevent the same event from being ingested more than once, the identifier of the event must be mapped to the deduplication identifier in the event metadata. If multiple events are sent with the same identifier value in this mapped field, only the first will be ingested.

References = The information is verified and matched with the guidelines provided in the SAP Customer Data Platform documentation on the SAP Help Portal1.

When importing data into the SAP Customer Data Platform, several considerations are crucial for ensuring the integrity and usability of the imported data:

B. The identifier of the event must be mapped to the deduplication identifier to prevent the same event from being ingested twice.This practice ensures thateach event is unique within the system and avoids duplicating data, which can lead to inaccuracies in customer profiles and analytics.

D. The original timestamp of the customer event activity needs to be mapped in the event metadata.Preserving the original timestamp is essential for maintaining the chronological accuracy of events. It allows the platform to correctly interpret and utilize the temporal context of data, which is crucial for analytics, segmentation, and triggering timely engagements.

These considerations are key to maintaining the quality and reliability of data within the SAP Customer Data Platform, ensuring that imported data provides accurate and actionable insights.

References:

SAP Customer Data Platform documentation on data import best practices and considerations.

Technical guidelines for ensuring data integrity and accuracy during the import process.