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SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Question # 21 Topic 3 Discussion

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Question # 21 Topic 3 Discussion

C_C4H51_2405 Exam Topic 3 Question 21 Discussion:
Question #: 21
Topic #: 3

You have determined that one of your products has a known fault. You want to ensure that all cases

with that product are automatically assigned to the escalation team. Which feature in SAP Service

Cloud Version 2 would you use to do this?
A.

Notifications

B.

Case routing

C.

SLA

D.

Service categories

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Actual exam question for SAP C_C4H51_2405 exam by Knox56199 at Aug 3, 2025, 12:00:00 AM

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