SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Question # 6 Topic 1 Discussion

SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Question # 6 Topic 1 Discussion

C_C4H51_2405 Exam Topic 1 Question 6 Discussion:
Question #: 6
Topic #: 1

When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2correct answers to this question.


A.

Change the priority to Escalated.


B.

Set the action to Propose Solution.


C.

Maintain the Incident Context.


D.

Push the incident to SAP Service Cloud support.


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