Question 42: You want to create a service ticket with a reference to an installed base, but installed base is not available for
selection.
What could be the reason?
You need to be maintained as the contact for the installed base.
The installed base is in status "In Preparation" and needs to be activated.
The address of the installed base does not match the account.
You need to update the skills in the service ticket and the installed base.
Submit