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SAP Certified Application Associate – SAP Service Cloud 2111 C_C4H510_21 Question # 18 Topic 2 Discussion

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SAP Certified Application Associate – SAP Service Cloud 2111 C_C4H510_21 Question # 18 Topic 2 Discussion

C_C4H510_21 Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note: There are 2 correct answers to this question.
A.

Operating hours

B.

Maintenance plan

C.

Service contract

D.

Working calendar

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Actual exam question for SAP C_C4H510_21 exam by Talon1397 at Aug 3, 2025, 12:00:00 AM

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