Joule, SAP’s AI copilot, enhances productivity and decision-making through multiple interaction modes. Informational interactions allow users to retrieve data and insights from SAP systems, enabling quick access to relevant information. Analytical interactions leverage Joule’s ability to analyze data, generate reports, and provide predictive insights, supporting informed decision-making. Navigational interactions help users navigate SAP applications efficiently, streamlining workflows and reducing time spent on system interactions. These capabilities are detailed in the SAP Business AI Joule User Guide, which emphasizes Joule’s role in boosting efficiency across business processes. Conventional is not a recognized interaction mode in SAP’s framework, and educational interactions are not explicitly supported by Joule. These interaction types collectively empower users to work smarter and faster.
[References: SAP Business AI Joule User Guide, SAP AI Foundation Documentation, 2025., , ---, ]
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