Salesforce Certified Platform User Experience Designer (Plat-UX-101) User-Experience-Designer Question # 14 Topic 2 Discussion

Salesforce Certified Platform User Experience Designer (Plat-UX-101) User-Experience-Designer Question # 14 Topic 2 Discussion

User-Experience-Designer Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2

Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users Both a customer community and a service console win be created.

Which tool should a UX Designer use to document user goals, common tasks, and pain points?


A.

Storyboards


B.

Wireframes


C.

User Personas


D.

User Journeys


Get Premium User-Experience-Designer Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.