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Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 85 Topic 9 Discussion

Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 85 Topic 9 Discussion

Service-Con-201 Exam Topic 9 Question 85 Discussion:
Question #: 85
Topic #: 9

Universal Containers is migrating from Knowledge to Lightning Knowledge using the Lightning Knowledge Migration Tool and noticed that none of

the article file attachments were migrated.

How can a consultant migrate the file attachments?


A.

Use the Files Related List on each article to add files to the articles.


B.

Use the Lightning Knowledge Migration Tool and choose ‘include files’.


C.

Upload the files as Documents, then relate them to the migrated articles.


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