Weekend Sale Special Limited Time 75% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: CFsave75

  1. Home
  2. Discussions
  3. Salesforce
  4. Certified Service Cloud Consultant
  5. Service-Con-201 Discussions
  6. Service-Con-201 Exam Topic 8 Question 74 Discussion

Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 74 Topic 8 Discussion

 Salesforce Discussions      Browse All Questions      Go to Exam Detail      Get Premium Access
 Previous
Next  

Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 74 Topic 8 Discussion

Service-Con-201 Exam Topic 8 Question 74 Discussion:
Question #: 74
Topic #: 8

Cloud Kicks (CK) supports customers through chat. Service agents have reported multiple instances where customers have used abusive

language. CK wants a way to prevent abusive customers from starting future chat sessions.

What is the recommended feature to meet the requirement?
A.

Create sensitive data rules.

B.

Enable Assistance Flag Configuration setting.

C.

Create an IP blocking rule.

Get Premium Service-Con-201 Questions
Actual exam question for Salesforce Service-Con-201 exam by Zara42373 at Oct 4, 2026, 11:45:04 PM

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.

Submit
 Previous
Next