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Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 72 Topic 8 Discussion

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Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 72 Topic 8 Discussion

Service-Con-201 Exam Topic 8 Question 72 Discussion:
Question #: 72
Topic #: 8

The support team at Cloud Kicks would like to implement a messaging tool to address common customer feedback and concerns. The support team also wants to extend their support capabilities.

What should the consultant recommend to meet the requirement?
A.

Slack Connect

B.

Service GPT

C.

Einstein Bots

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Actual exam question for Salesforce Service-Con-201 exam by Lyric22408 at Oct 5, 2026, 1:05:55 AM

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