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Salesforce Certified Service Cloud Consultant (Service-Con-201) Service-Cloud-Consultant Question # 60 Topic 7 Discussion

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Salesforce Certified Service Cloud Consultant (Service-Con-201) Service-Cloud-Consultant Question # 60 Topic 7 Discussion

Service-Cloud-Consultant Exam Topic 7 Question 60 Discussion:
Question #: 60
Topic #: 7

Universal Containers has recently implemented an Experience Cloud site to allow its customers to create and update their cases online. Customers should only be able to access the cases where they are listed as the contact, including cases created by the support team on their behalf.
A.

A sharing rule to ensure record access is granted based on the Experience Cloud site user role hierarchy.

B.

A sharing set to grant the Experience Cloud site user access to records associated to their Contact record.

C.

An organization-wide default of Public Read/Write on the Case object.

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Eris9398 at Oct 27, 2025, 3:26:58 AM

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