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Salesforce Contact Center Accredited Professional (AP-226) Salesforce-Contact-Center Question # 40 Topic 5 Discussion

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Salesforce Contact Center Accredited Professional (AP-226) Salesforce-Contact-Center Question # 40 Topic 5 Discussion

Salesforce-Contact-Center Exam Topic 5 Question 40 Discussion:
Question #: 40
Topic #: 5

The consultant should recommend implementing the requirement by setting

up Support Holidays to specify holidays.

Ursa Major Solar uses a custom object to track customer orders. The

business would like the voice call linked to the primary order the customer

is asking about

How should a consultant accomplish this?
A.

Create a flow that references the custom object.

B.

Create a junction object between the custom object and Voice Call Create

a custom lookup field on the Voice Call object to the custom object

C.

The consultant should accomplish the linking of voice calls to primary

orders by creating a custom lookup field on the Voice Call object to the

custom object.

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Actual exam question for Salesforce Salesforce-Contact-Center exam by Zara5847 at Aug 3, 2025, 12:00:00 AM

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