An AI Specialist wants to troubleshoot their Agent's performance.
Where should the AI Specialist go to access all user interactions with the Agent, including Agent erro|rs, incorrectly triggered actions, and incomplete plans?
Event Logs in Salesforce capture detailed interaction data, including agent errors, triggered actions, and incomplete plans. These logs provide visibility into user-Agent interactions for troubleshooting performance issues. The Einstein Bot Analytics documentation highlights Event Logs as the primary source for auditing bot behavior and diagnosing issues like misconfigured actions or plan execution failures.
Plan Canvas (B) is for designing workflows, not auditing.
Agent Settings (C) control configuration but do not store interaction history.
[Reference:, Salesforce Help Article: Einstein Bot Analytics and Logs ("Accessing Event Logs" section)., Einstein Bot Developer Guide: "Monitoring and Debugging Agent Performance.", , ]
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