An AI Specialist has grounded a prompt template with a related list. During user acceptance testing (UAT). users are not getting the correct responses.
What is causing this issue?
A.
The related list is not on the parent object's page layout.
B.
The related list is Read Only.
C.
The related list prompt template option is not enabled.
When grounding a prompt template with a related list, the AI must be explicitly configured to include the related list’s data. If the "related list prompt template option" is not enabled, the AI ignores the related list, leading to incomplete or incorrect responses.
Option A: Page layout visibility affects user interface display but does not restrict data access for AI grounding.
Option B: Read-only settings prevent edits but not data retrieval.
Option C: Enabling the related list in the prompt template configuration is mandatory for the AI to use its data.
States that "related lists must be enabled in the prompt template’s grounding settings to include their data in AI responses."
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