During a discovery session at Cloud Kicks, a major topic is highlighted that is outside the current statement of work (SOW). The addition to the project scope is necessary but will be difficult to
implement.
How should the consultant proceed?
A.
Create a change request for the new items.
B.
Revise the timeline to accommodate the new Items.
C.
Conduct another discovery session to define the new items.
When a new requirement arises outside the original scope of the project, the best practice is to initiate a change request. This formal process evaluates the new requirement's impact on the project’s scope, timeline, and budget. Creating a change request allows all stakeholders to review and agree on the scope expansion before implementation, ensuring transparency and proper resource allocation for the added items.
For guidance on managing project scope changes, refer to: Salesforce Change Management Best Practices.
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