Salesforce Certified Omnistudio Consultant (Plat-Con-201) OmniStudio-Consultant Question # 37 Topic 4 Discussion

Salesforce Certified Omnistudio Consultant (Plat-Con-201) OmniStudio-Consultant Question # 37 Topic 4 Discussion

OmniStudio-Consultant Exam Topic 4 Question 37 Discussion:
Question #: 37
Topic #: 4

A company is designing a new console for contact center agents. The cards in the console need to display the following:

• "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.

• "Awaiting Closure” cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.

• "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.

All cases will be fetched using a single DataRaptor.

How should the consultant design the FlexCard solution to meet these requirements?


A.

Using card session variables and a single FlexCard with multiple flyouts


B.

Using card session variables and multiple FlexCards


C.

Using card filter and a single FlexCard with multiple flyouts


D.

Using card filter and multiple FlexCards


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