What are two types that real time interaction management helps marketers to personalize the customer
Data Aggregation
Data Storage
Next best Action
Orchestration
Real-time interaction management in Interaction Studio helps marketers personalize the customer experience by:
Next Best Action (Answer C):
Recommends the most relevant content, offer, or action for a user based on real-time data and predictive models.
Orchestration (Answer D):
Ensures personalized messages are delivered across all channels seamlessly, maintaining a consistent customer journey.
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