To ensure the same group of users always gets the control experience:
Control Group Segment:
Define a segment specifically for control group allocation.
This segment ensures consistency across campaigns, maintaining the same group in the control experience.
[References:, Salesforce Interaction Studio Documentation - A/B Testing and Control Groups, ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit