Info Capture templates in MobileConnect are designed specifically to capture free-form, open-ended text responses from customers and save them into a Data Extension. This is ideal for surveys or open feedback loops.
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Exact Extracts from Salesforce Documentation:
Source: Salesforce Help – Info Capture in MobileConnect
→ "The Info Capture template allows subscribers to send a text response that is captured and stored in a designated data extension."
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