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Salesforce Certified Heroku Architect (Plat-Arch-206) Heroku-Architect Question # 38 Topic 4 Discussion

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Salesforce Certified Heroku Architect (Plat-Arch-206) Heroku-Architect Question # 38 Topic 4 Discussion

Heroku-Architect Exam Topic 4 Question 38 Discussion:
Question #: 38
Topic #: 4

Universal Containers would like toenforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.

Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)
A.

Create a Process to call a Flow that completes the Milestone when the Wrap Up is complete.

B.

Create a Workflow toclose the Milestone when the Wrap Up is complete

C.

Create a Milestone which has entry criteria (or Status = Technician Wrap Up.

D.

Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up

E.

Create custom fields to capture that the Wrap Up Activities have been completed.

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Actual exam question for Salesforce Heroku-Architect exam by Riven2216 at Aug 3, 2025, 12:00:00 AM

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