Salesforce - Implementing Field Service Lightning FSL-201 Question # 9 Topic 1 Discussion
FSL-201 Exam Topic 1 Question 9 Discussion:
Question #: 9
Topic #: 1
Universal Containers wants to use Work Types, since many of their Work Orders require the same Field Service Technician skills. What should the Consultant consider when using Work Types?
A.
A change to the skills on a Work Type will affect the required skill on Work Orders previously created from that Work Type.
B.
A Work Order inherits the Work Types required skills; however, the user has the ability to add/remove skills on the Work Order.
C.
An existing Work Order Line Item will inherit the required skill of a Work Type, regardless of any existing required skills.
D.
A Work Order Line Item will inherit their parent Work Order’s Work Type Skills, and the user is unable to make additional changes.
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