Salesforce Certified Field Service Consultant (FS-Con-101) Field-Service-Consultant Question # 33 Topic 4 Discussion

Salesforce Certified Field Service Consultant (FS-Con-101) Field-Service-Consultant Question # 33 Topic 4 Discussion

Field-Service-Consultant Exam Topic 4 Question 33 Discussion:
Question #: 33
Topic #: 4

Universal Containers currently tracks itscustomers' entitlements to support utilizing Salesforce Service Cloud. Service calls that require a Technician to go to the customer's location require the creation of a Work Order. Once the Agent confirms that the customer and product are eligible for on-site support, a Work Order is manually created.

On which object should the Consultant define a Quick Action to create the Work Order?


A.

Entitlement


B.

Opportunity


C.

Case


D.

Contact


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