Salesforce Certified Field Service Consultant (FS-Con-101) Field-Service-Consultant Question # 8 Topic 1 Discussion

Salesforce Certified Field Service Consultant (FS-Con-101) Field-Service-Consultant Question # 8 Topic 1 Discussion

Field-Service-Consultant Exam Topic 1 Question 8 Discussion:
Question #: 8
Topic #: 1

Universal Containers (UC) normally focuses on minimizing travel. Weather can cause situations that require expedited on-site service.

How should a Consultant recommend UC handle unplanned service during times of severe weather?


A.

Postpone all lower-priority jobs and extend Due Dates.


B.

Configure an Emergency Policy and use the Emergency Wizard.


C.

Manually flag ServiceAppointments as "In Jeopardy” due to weather.


D.

Configure a new Service Level for immediate assignment.


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