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Salesforce Certified Data 360 Consultant (Data-Con-101) Data-Cloud-Consultant Question # 22 Topic 3 Discussion

Salesforce Certified Data 360 Consultant (Data-Con-101) Data-Cloud-Consultant Question # 22 Topic 3 Discussion

Data-Cloud-Consultant Exam Topic 3 Question 22 Discussion:
Question #: 22
Topic #: 3

A retail company has customer data scattered across CRM, ecommerce, and support platforms. Marketing and support teams struggle to get a complete picture of the customer because data is inconsistent and siloed. Which Salesforce Data 360 feature should the company implement first to solve this problem?


A.

Unifying fragmented customer and business data into a single, comprehensive view


B.

Delivering personalized offers across channels based on advanced segmentation


C.

Creating real-time AI-driven recommendations for customer engagement


D.

Automating proactive service actions using IoT and predictive analytics


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